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Salesforce Service Cloud Just Fueled a Historic Win for Intel’s Global Customer Success Team

Intel creates world-changing technologies that enable global progress and enrich lives.

The company is also looking to drive operational and service excellence across its business, and is using Service Cloud to automate time-consuming processes, drive efficiencies at scale, and deliver more personalized customer support experiences.

We sat down with Boji Tony, Intel’s General Manager of Global Customer Success, to learn how he and his team use Service Cloud. And, we hear how this collaboration earned the Global Customer Success team a high-profile internal award.

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